Eversend is a revolutionary financial service trusted by over 1,000,000 users worldwide. It allows you to send money abroad without any hidden fees, ensuring that you get the most out of your transactions. With Eversend, you can receive payments like a local through instant USD and EUR bank accounts, making international finance more accessible and efficient.
One of the standout features of Eversend is the ability to save up to 13% on international purchases when using their virtual cards. This not only enhances your shopping experience but also helps you manage your finances more effectively.
Eversend offers instant global transfers, allowing you to send money directly to bank accounts and mobile wallets across major corridors. The platform provides better rates than traditional banks and money transfer services, with complete transparency regarding fees and exchange rates. You can choose between fast local payouts or cost-effective stablecoin transfers, giving you full control over how your money moves.
Whether you’re transferring funds, shopping online, or receiving payments, Eversend simplifies global finance and makes it more affordable for everyone.
Eversend Supported Countries
Eversend allows currency exchanges and virtual accounts in several countries. These countries are Uganda, Ghana, Nigeria, Kenya, Rwanda, Cameroon, Tanzania, Ivory Coast, Zambia, the US, and the UK. Eversend also offers EUR and USD wallets for users with a Euro IBAN and a USD bank account.
Eversend Banned Countries
Eversend limits its services in some countries because of local laws and sanctions. The restricted countries are Algeria, Belarus, Burundi, Central African Republic, Comoros, Democratic Republic of the Congo (DRC), Republic of the Congo (ROC), Cuba, The Gambia, Iran, Iraq, North Korea, Kyrgyzstan, Lebanon, Liberia, Libya, Maldives, Myanmar, Nicaragua, Russia, Afghanistan, Sao Tome and Principe, Serbia, Somalia, South Sudan, Sudan, Suriname and Jan Mayen Islands (Svalbard), Syrian Arab Republic (Syria), Tajikistan,Togo , Tokelau , Turkmenistan , Ukraine , Uzbekistan , Venezuela , Wallis and Futuna , Yemen and Zimbabwe.
How much does it cost to send money?
The cost depends on where you are sending money from and to. If you’re sending it to another Eversend wallet, it’s free. It’s also free to send money to your own mobile money number when you withdraw.
How do you send money?
How do you send money to an Eversend user?
- Click the ‘Send’ Tab
- Choose ‘Eversend’ from the options at the top
- Choose from your list of beneficiaries if you have sent to them before
- If sending to someone new, click the blue plus button in the top, right-hand corner
- Select how you would like to add the beneficiary
- Click on the beneficiary and choose the amount you would like to send
How do you send money to a mobile money account?
- Click the ‘Send’ Tab
- Choose ‘Mobile money’ from the three options at the top
- Choose from your list of beneficiaries if you have sent to them before
- If sending to someone new, click the blue plus button in the top, right-hand corner
- Select how you would like to add the beneficiary
- Click on the beneficiary and choose the amount you would like to send
How to send money to Bank?
- Tap on the ‘Send‘ tab.
- Choose option 3, which is labeled ‘bank‘.
- Tap the ‘+’ symbol to add a beneficiary.
- You will be prompted to enter a phone number, country code, and name. Once you have provided this information, click on ‘continue‘.
- Next, select the phone number you just added to input the bank details.
How long does it take for the money to be sent?
Your money should arrive in a matter of seconds if sending to another Eversend wallet and in a few minutes if sending to mobile money.
How to fund/add money to the Eversend USD virtual card
The Eversend virtual card is a safe and easy way to manage your online payments and subscriptions. Make sure your card has enough money before making any purchases. Remember, the USD wallet and the USD virtual card are different; don’t mix them up. You need to add money to the USD card for your payments to go through. Here’s a simple guide on how to add funds to your Eversend USD virtual card:
Step 1: Funding Your Eversend Account
To add money to your Eversend account:
1. Open the Eversend app and go to “Balances.”
2. Select the wallet you want to fund and follow the steps to complete the transaction.
Your money will show up in your account within a few minutes.
After adding funds to your local wallet, you can fund your virtual card in two ways:
– Transfer money directly from your main wallet to the virtual card, or
– Exchange your local currency for USD first.
Exchanging for USD first is helpful because you’ll know exactly how much you’re adding to the card balance.
To fund the virtual card directly from your from your main Eversend wallet;
- Go to the “Cards” section in the app.
- Pick the card you want to add money to if you have more than one.
- Tap “Fund,” then choose a wallet with money in it and enter how much you want to add.
- Type in your account PIN to confirm.
- Your card balance will update right away.
To fund the virtual card from the USD wallet;
1. Go to the “Balances” section and pick your funded wallet.
2. Click the blue “Exchange” button.
3. Select USD as the currency you want to exchange to.
4. Enter the amount and confirm the exchange.
5. Go to the “Cards” section in the app.
6. Choose which card you want to fund if you have more than one.
7. Tap “Fund,” select your USD wallet, and enter how much money you want to add to your card balance.
8. Enter your account PIN to confirm.
9. Your card balance will update right away with the new funds.
How to fund/add money to the Eversend USD virtual card
To set up your Euro bank account on Eversend, follow these simple steps:
1. Download the App:
– Find the Eversend app in your app store and download it.
2. Create Your Account:
– Follow the instructions to create and verify your Eversend account.
3. Access Your Wallets:
– After setting up, you’ll get separate wallets for Euros (EUR) and US Dollars (USD) in the app to store your money safely.
Creating Your Virtual Euro/USD Bank Account:
- Open the Eversend app and swipe to the Euro wallet/USD wallet by tapping on the directional arrow.
- Tap on “Add Money/Load” and then select “Bank Transfer” from the pop-up options.
- Tap on “Bank Transfer.”(from a virtual bank account)
- Tap on “Request Virtual bank account.”
You will get a prompt to add more information. Please fill in all the required details to submit your virtual bank account request.
Once your request is submitted, please expect feedback/update from our team within 24 hours.
Why was your virtual card deactivated/removed/deleted?
Eversend may revoke your card for the following reasons:
- Payment failed because there weren’t enough funds on the first attempt with a new card : If you don’t have enough money when you try to make your first payment, your card will be canceled. Make sure your new Eversend virtual card has enough money by moving funds from your Eversend wallets to the virtual card. Once you add enough money, you can make payments successfully, and your card won’t be deactivated for this reason.
- Two failed transactions in a row because there wasn’t enough money : If your card runs out of money and you try to use it twice in a row, it will be suspended. You need to contact customer support for help. If you keep trying to use the card after it’s suspended, it will be deactivated.
- Failed to collect monthly subscription fee : Eversend charges $1 each month for every virtual card you make. If it’s time to pay for your card and you don’t have enough money in your USD wallet, and your virtual card balance is under $2, the card will be canceled.
- Negative Balances or Overdrafts : If you have negative balances or overdrafts, your card might be canceled. The remaining balance on your virtual card will go into your USD wallet to cover the overdraft.
- Remove Card Request : If you choose the “remove card” option in the app, the card will be deleted 24 hours later. After that time, the money on the card will go back to your USD wallet.
What will happen to the money on the deactivated card?
The money from your old card will go into your Eversend USD wallet after it’s deleted. If it’s already deleted, check your Eversend USD balance.
Reasons Your Card Might Be Deleted
Keep track of your virtual card’s activity and follow the platform’s rules to avoid losing it. Here are some reasons why your virtual card might be deleted:
1. Insufficent Balance :
- If your new card is used for a payment that fails because of not enough money twice, the card will be canceled after the second failed attempt.
- If your card payment fails because of not enough money twice, it will be canceled after the fourth time it fails.
2. Blocked Merchant IDs
Your card will be canceled if you try to use it for payments on unsupported platforms like Crypto, Bet9ja, Wise, adult content, or other restricted merchants. For a full list of unsupported platforms where your virtual card can’t be used
3. Negative Balance
If your account goes negative because of virtual card fees and you don’t pay it off, your card will be canceled. Always keep enough money in your wallet to cover any fees.
Eversend Virtual Card Fees
Charges and limits
Eversend wants to be clear about all the fees their users might face, ensuring a good experience when using their services. Here are the fees:
Virtual card creation(Issuance) fee: $0
Monthly Card Maintenance Fee: Eversend has a plan with a fee for using 2 cards. You can choose the plan that works best for you.
- $1 Monthly Fee Plan : When you create a card with Eversend, They will charge you $1 every month for each active or frozen card.
- $3 One-Time Fee Plan : Pay $3 once, and you won’t have to pay any more card maintenance fees.
What other fees should you be aware of?
- You will be charged a fee of 3.5% plus $0.50 for international transactions when you make payments in currencies other than USD using your virtual card or if the payment is made outside the U.S. For example, if you pay in currencies like NGN, EUR, UGX, or GHS, you’ll incur this fee even though you’re using a dollar card. Additionally, if you pay a U.S. merchant in USD but they process the payment outside the U.S., like Facebook Ads which are settled in Dublin, Ireland, you may also face this fee. Unfortunately, these fees are set by card processors like Visa and Mastercard and we cannot control them.
- If your virtual card payment is declined because you don’t have enough money, you’ll be charged a fee of $0.35 for each failed attempt.
Why do they charge fees for failed transactions?
If a virtual card payment is declined, Eversend has to pay fees for the failed attempt. The fee for a declined transaction due to not enough balance is taken from the user to cover this cost – They don’t make any profit from it. In fact, They lowered the fee to $0.35 to make it easier for their users.
How can you avoid the “insufficient balance” fee?
Keep your Eversend virtual card funded: Always have enough money on your virtual card for your online payments. Check your balance often to make sure it covers what you want to spend.
Manage subscriptions: Look at the subscription services connected to your Eversend virtual card. If there are any you don’t use or want anymore, remove your card details from those services. This will help you avoid being charged for things you don’t need.
Virtual Card Penalties
Newly Issued Cards:
If your new card is used for a payment that doesn’t go through because of not enough money twice, the card will be canceled after the second failed attempt.
Existing cards :
Your card will be canceled if your payment is declined 4 times because of not enough money.
Blocked Merchant IDs :
Your card will be canceled if you try to make 2 payments on unsupported sites (like Crypto, Bet9ja, Wise, or adult content).
What did Eversend’s users says?
Eversend’s users are worried about how the app works and the customer service. Many find the app slow, saying it takes too long to move between pages, even on fast devices. While other apps like CapCut work well, users feel frustrated with Eversend’s lagging interface.
There are serious complaints about customer service. Users say they have to wait a long time for replies to their questions, which is worrying because it involves money. One user said they tried to make an exchange but found the details confusing and felt stuck without more information.
Some people had trouble with account recognition on the app and website after signing up. They couldn’t add payment methods, as multiple cards failed to fund their accounts. Users also found it hard to get support through chat, often waiting a long time for a response.
Many customers are unhappy with the app because their deposits don’t show up correctly and they can’t access their money, even though the app says it’s been received. Poor communication from customer support has made it harder for users to get help with these problems.
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