At Safeloan Financial Solutions (“Safeloan”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.
1. Information We Collect
When you use our services, we may collect the following information:
- Personal details: Name, mobile number, email address, and other details you provide while using our platform.
- Loan-related information: Income details, employment information, or other data required to connect you with third-party financial institutions.
- Technical data: Device type, IP address, and browsing information for platform security and improvement.
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide platform access and connect you with partner banks/NBFCs.
- To process your loan application request by sharing details with authorized third-party financial institutions.
- To improve our services, customer support, and website functionality.
- To comply with legal and regulatory requirements.
3. Sharing of Information
- We only share your information with trusted third-party banks/NBFCs to facilitate loan applications.
- Safeloan Financial Solutions (“safeloan.in”) does not sell, rent, or trade your personal data to any unauthorized third party.
- Information may be disclosed if required by law, court order, or government regulation.
4. Platform Fee & Transactions
- The platform fee is non-refundable and collected solely for providing access to our platform services.
- Safeloan Financial Solutions (“safeloan.in”) does not store sensitive payment information such as UPI PINs, banking passwords, or OTPs. Payments are processed through our UPI QR Code.
5. Data Security
- We implement reasonable security measures to protect your personal information.
- However, no online transmission or storage system can be guaranteed 100% secure. Users are advised to safeguard their login credentials and not share sensitive details with anyone.
6. User Responsibility
- You must provide accurate and truthful information while using our platform.
- Safeloan Financial Solutions (“safeloan.in”) will never ask for OTP, UPI PIN, or banking passwords. If you receive such a request, do not share and report it immediately.
7. Third-Party Websites
- Our platform may redirect you to third-party bank/NBFC websites.
- Safeloan Financial Solutions (“safeloan.in”) is not responsible for the privacy practices or policies of those third-party institutions. Please review their policies before sharing information.
8. Jurisdiction
- This Privacy Policy shall be governed by the laws of India.
- Any disputes will fall under the exclusive jurisdiction of the courts in Patiala, Punjab.
9. Consent
By using our platform and paying the platform fee, you consent to:
- The collection and use of your data as described in this Privacy Policy.
- The sharing of your information with partner banks/NBFCs for loan processing.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.